The FALCON project envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility. FALCON will create impact through the following objectives:
- Addressing product-service information collection through Collaborative Intelligence and Product Embedded Information Devices
- Enabling product-service knowledge representation, exploitation, openness and diffusion
- Strengthening collaborative new product-service development processes through new feedback and feedforward mechanisms
- Supporting innovative product-service design using manufacturing intelligence
- Improving product-service lifecycle assessment approaches
FALCON will develop a Virtual Open Platform (VOP) to seamlessly connect product-service usage information to design and development processes. The VOP will facilitate:
FALCON_VOP
Virtual Open Platform
- Gathering customer feedback though social media
- Collecting usage information through Product Embedded Information Devices (e.g. sensors, embedded systems)
- Comprehensive processing of the collected data and customer feedback
- Deployment of identified information in the product-service development phase
The FALCON project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL) as well as consulting companies (Mews Partners, Isadeus).